The following organizations participated in the Working Group:
- Alberta Government Services
- Bell Canada
- Cable Television Standards Foundation*
- Canadian Association of Internet Providers
- Canadian Cable Television Association**
- Canadian Council of Better Business Bureaus
- Canadian Marketing Association
- Canadian Wireless Telecommunications Association*
- Government Services, Government of Ontario
- Consumers Association of Canada
- Information Technology Association of Canada*
- Office de la protection du consommateur, gouvernement du Québec
- Office of Consumer Affairs, Industry Canada, Government of Canada
- Option consommateurs
- Public Interest Advocacy Centre
- Retail Council of Canada
- Union des consommateurs
* The Cable Television Standards Foundation, Canadian Wireless Telecommunications Association and Information Technology Association of Canada were not present for the Working Group decision of January 10, 2003, to approve the Code in principle.
** The Canadian Cable Television Association abstained from the Working Group vote to approve the Code in principle.
