Consumer Protection in E-Commerce - Working Group

Description:

This working group addresses the adaptation and harmonization of existing consumer protection laws to the electronic commerce environment, consumer education and information, and eventual merchant certification and on-line consumer redress.

Publication(s):

• Canadian Code of Practice for Consumer Protection in Electronic Commerce HTML Version | PDF version
  endorsed by Consumer Ministers - 2004



• Internet Sales Contract Harmonization Template, endorsed by Consumer Ministers - 2001



• Principles of Consumer Protection for Electronic Commerce, endorsed by Consumer Ministers - 1999



• Consumer protection rights in Canada in the context of electronic commerce (PDF, 436 KB), presented to CMC - 1998

Consultations(s):

E-mail: info@cmcweb.ca

For all media enquiries please call (613) 943-2502.