Archived — Direct Sellers - Working Group

Archived information is provided for reference, research or recordkeeping purposes. It is not subject to the Government of Canada Web Standards and has not been altered or updated since it was archived. Please contact us to request a format other than those available.


In 1996, pursuant to commitments made under the Agreement on Internal Trade, and given the particular nature of the door-to-door sale as a distinct marketing category where the consumer may be particularly vulnerable to high-pressure sales tactics, Federal, Provincial and Territorial Ministers Responsible for Consumer Affairs agreed to a harmonised set of rules governing the regulation of direct sellers. The highlights include a common ten day cooling off period for consumers to cancel a contract and a harmonised statement on the buyer's right to cancel to be included in all direct sales contracts. All jurisdictions have implemented the appropriate regulatory instruments for national harmonisation in this regard.





The Working Group is no longer active. If you have any questions, please direct them to:

E-mail :

For all media enquiries please call (613) 943-2502.